A dedicated and motivated system engineer with 10+ years of experience in troubleshooting, managing, and updating hardware and software assets, administering, and supporting IT infrastructure. Effective team player with great skill of multitasking and prioritization - looking for opportunity to further career in cloud computing technologies and services
January 2024 - Present
Administer Windows and macOS environments, deploy software packages for desktops, including VDI, for over 5000+ users. Plan and manage annual computer hardware/software budget, execute procurement efficiently. Prepare documents for projects, tender, and technical evaluations. Monitor disposal, upgrades, and inspections. Monitor hardware maintenance vendors, ensure quality technical support within SLAs. Plan and oversee branch/office relocation projects, ensuring infra requirements are met.
July 2022 - December 2023
Part of the Technical Support Team that have dedicated focus on supporting end user computing (EUC) technologies: Citrix/RemoteApp, Collaboration, Identity and Access, Unified Communications and Client Infrastructure.
February 2021 - July 2022
Plan, design, develop, and build Microsoft Endpoint Configuration Manager(ConfigMgr/SCCM), Intune, and Jamf Pro infrastructure and reporting.
February 2019 - February 2021
Carry out daily operational tasks assigned to Endpoint Systems team, in alignment with set service level agreements for user population of 30000+ people, provide advanced and top tier troubleshooting and support assistance on incidents escalated from first and second line support teams to Endpoint Systems team.
July 2012 - February 2019
Provide End User Support, including all desktop and laptop (Dell, Lenovo, Microsoft Surface) computing hardware, software and peripheral issues, remotely and physically on-site, working with IT counterparts across the globe within multiple time zone, identify and solve problems on desktops and laptops operating systems and troubleshoots routine issues.
Website
Suatu garis masa yang memaparkan berita dari suapan RSS Astro Awani, BERNAMA, Sinar Harian, dan Utusan Malaysia. Dibina menggunakan HTML/CSS, Azure Functions, Feedly API, JSON dan JavaScript. Dikemaskini setiap hari dan suapan terbaru diambil setiap 4 jam.
Website
Inspired by The Cloud Resume Challenge - Azure, the purpose of this on-going project is to create a website based on HTML/CSS, that consists of personal resume (using Azure Storage Static website), with a simple visitor counter (utilizing Azure Functions, Cosmos DB, and JavaScript), as well as Azure Application Insights for monitoring.
Website
This chat app is built using Azure Function in serverless mode and utilizes Node.js and Python. The frontend is constructed with basic HTML and CSS, and Vue.js and Axios are incorporated. The backend employs the Twitter API to gather user information, Azure SignalR for real-time functionality, and Cosmos DB to store the text messages. The chat app was inspired by Microsoft tutorial and Anthony Chu.
Website
Ababoo Homestay is a cosy and comfortable guest house, located near the amazing beach of Pantai Sepat, Kuantan.
Website
A legal firm based in KL which offers the combination of litigation, corporate, and conveyancing services.
Certficate
Azure Administrator Associate
Certficate
Azure Fundamentals
Degree
Bachelor of Degree in IT (Data Communication and Networking)
High School
Sijil Pelajaran Malaysia (SPM)